98% of our customers recommend LPW Pools

Being market leader in Belgium and a growing player in export, we strive to deliver high-quality products and services. LPW Pools conducts an annual satisfaction survey. 98% of owners of a pool from LPW Pools, purchased between 2017 and 2018, are satisfied with their purchase and strongly recommend LPW Pools. 

 

98%
Would you recommend a pool from LPW Pools to friends and family?
8.7 /10
Can you indicate your overall satisfaction with your pool on a scale of 1 to 10 (average)
8.9 /10
Can you grade the quality of the pool?

Can you evaluate your pool builder (LPW Pools Gold or Silver Partner) based on the following criteria:

8.9 /10
In compliance with the initial deadlines
8.7 /10
Explanation given during the sales talk
8.4 /10
Availability of the pool builder
8.4 /10
The overall duration of the works
8.4 /10
In compliance with the initial budget
8.1 /10
Details and finishing of the works
8.0 /10
Explanation given by the end of the works

The results relate to 173 responses of customers whose pool was placed between 2017 and 2018 in Belgium. The survey was conducted by Incidence. Incidence is a research agency that offers solutions for small and medium-sized enterprises. Both within profit and non-profit sectors.

As a member of the international network Esomar, Incidence commits to respecting the ethical codes and rules within the sector.